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Frecuently Asked Questions

Questions about shipping

Are shipments discreet?

The Sumerian Seeds Bank team is aware of the importance of making discreet and secure shipments. So that discretion and security are guaranteed, our shipments are introduced in an envelope or packaging that shows no indication of the content.

What shipping options do you have in Spain and Portugal (peninsular)?

    Paq Premium

Delivery time: 24-48 hours, depending on origin-destination. National, Andorra and peninsular Portugal.

    Standard Paq

The highest quality of service at a very tight price.

Delivery time: 48-72 hours, depending on origin-destination.

National, National, Andorra and mainland Portugal.

    CityPaq

With CityPaq now your packages are waiting for you.

CityPaq, is the new post office that facilitates the sending and collection of packages.

Delivery term: Delivery mode with a term of 48 or 72 hours depending on the product used.

         National, Service available in the peninsular and Balearic Islands.
**** Shipping to the Canary Islands, Ceuta and Melilla added 24 hours to the delivery deadlines. (Customs procedures are not included) ****

What are the shipping options to the European community?

Registered international letter

Shipments of documents / merchandise up to 2 Kg, with preferential character, deposit under signature and delivery in the main European countries, and others.

Delivery time: Between 7 and 10 working days (average according to origin / destination)

What are the shipping options outside the European community?

Registered international letter

Shipments of documents / merchandise up to 2 Kg, with preferential character, deposit under signature and delivery in the main European countries, and others.

Delivery time: Between 7 and 10 working days (average according to origin / destination)

Can I receive my order in a post office box?

Yes, in any postal section or address that you indicate

To which countries can you send cannabis seeds?

To all the countries except the USA and Australia that for legal reasons do not allow. More information info@sumerianseedsbank.com

How much are the shipping and insurance costs?

There are several shipping methods, each with its own conditions. The shipping and insurance costs are broken down in the total amount of the order before validating the purchase.

Once the order is placed, we will send you an email with the confirmation of it, indicating the assigned reference number.

Questions about payment

How much are shipping and insurance?

There are several shipping methods, each with its own conditions. The shipping and insurance costs are broken down in the total amount of the order before validating the purchase.

Once the order is placed, we will send you an email with the confirmation of it, indicating the assigned reference number.

How will my purchase appear in the data of my account or bank card?

Collectables

How are the different payment methods?

We have different payment methods, to try to facilitate the purchase to our customers.

Cash on delivery; Wire transfer; Visa; Mastercard; Bitcoin; Ethereum; Litecoin

Can I pay by credit card?

Yes, you can pay by credit card.

The options that we have are Visa and Mastercard

Is it safe to provide my data?

General information about protection of the data incorporated in our Web by users

In this Web, property of LUAM NATURAL COLLECTION S.L, we assure the total protection of the personal data provided by our users. In accordance with the provisions of the Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD) we inform you that the personal data provided through this Web, from forms or through emails, may be incorporated into a personal data file, duly registered with the Spanish Data Protection Agency. Once they are provided, the sender gives his consent for said data to be included in the aforementioned files. Likewise, from this Web it will be possible to collect IP addresses of the users, which will also be treated according to the current regulations. LUAM NATURAL COLLECTION S.L will respect at all times the confidentiality of your data, according to the Organic Law 15/1999 (LOPD). At any time the user may exercise their rights of access, rectification, cancellation and opposition in the terms specified in the Organic Law 15/1999 (LOPD), according to the procedure established by law. These rights may be exercised by sending an email to info@sumerianseedsbank.com

How do you ensure the privacy of my data when buying?

Forms of data collection in the purchase process

 

In accordance with the provisions of the Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD), the retail client or applicant, when completing the data collection forms requested during the purchase process, gives its consent for said data to be included in a file owned by LUAM NATURAL COLLECTION SL and can be used for the purpose of administrative, accounting and tax management, management of business relationships and economic transactions, electronic commerce, marketing and advertising in general. Said data may be transferred, always protecting the data properly, to: Tax Administration, banks, savings banks and rural savings banks, and Public Administration with competence in the matter. The retail client or applicant is informed about the rights of access, rectification, cancellation and opposition that can be exercised by contacting the registered office of LUAM NATURAL COLLECTION S.L. in street Perguisa nº 65 - 15939, Boiro (La Coruña) or sending an email to info@sumerianseedsbank.com

Questions about the order

What do I do if my order does not arrive?

Depending on the type of shipment, if your order does not arrive within the indicated period, you must contact the email pedidos@sumerianseedsbank.com indicating the order number. The Sumerian Seeds Bank team will help you solve the problem.

What do I do if I keep my order at customs?

If customs retains your order, the responsibility will be yours. We recommend consulting the legislation in force in the country of origin

Write an email to pedidos@sumerianseedsbank.com

What does my order look like?

So that discretion and security are guaranteed, our shipments are introduced in an envelope or packaging that shows no indication of the content.

How can I check if my order has been received?

Once the order is placed, we will send you an email with the confirmation of it, indicating the assigned reference number.

Questions about the products

Any questions info@sumerianseedsbank.com

What are autoflowering cannabis seeds?

The autoflowering varieties are the result of crossing Sativa or Indica crossed with Ruderalis.

The Ruderalis flowers automatically in a short period since it does not depend on the photoperiod, which made it interesting, to create new varieties of growth and flowering faster than feminized varieties. Hybrids of these varieties usually begin flowering between 21 and 30 days after germination, regardless of the light cycle.

It is very important that during this first phase, since the growth cycle is very short, we have optimal conditions that allow you to develop a good size. Ideal for growers with little space or time.

What are feminized cannabis seeds?

Feminized marijuana seeds are fundamentally cannabis seeds that only produce genetically female plants.

The feminized seeds are created by a treatment and a long process that makes the female plant produce male flowers. This treatment guarantees that the achieved seed has only female chromosomes, which guarantees us almost 100% a totally female plant.

What is the expiration of the seeds?

If they are conserved in the proper way, controlling the humidity and with a mild temperature, they can be conserved during a period of three years without losing germination properties.

How to conserve the seeds?

Controlling humidity and temperature by keeping them in a cool place or in the refrigerator (vegetables area).

 

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